Hope these help to answer some of your questions! If not, email us at: firstname.lastname@example.org
The site shows everything is "sold out", how do I purchase?
Due to how quickly our items sell out, we only open the shop at specific predetermined times. We then close and everything appears as "sold out" until the next opening. We announce opening dates via newsletter and social media! Make sure you are following!
Can I still order something if everything is sold out?
We are unable to take individual orders outside of a shop opening event but you may sign up for our waitlist which will put you "in line" for an opportunity to order coffee cozies! Click HERE to read the information about the wait list. Please read carefully! The sign up link is at the bottom on the page!
How do I sign up for the NEWSLETTER?
Click HERE for the newsletter!
How do I sign up for the WAIT LIST?
Click HERE for the information about the wait list! Please read the details prior to signing up!
When will I get my purchase?
Everything in our shop is handmade and that takes time. Each purchase production time is dependent upon how you ordered and is reflected on your order confirmation email. This does not include shipping time! If you have a specific event you are ordering for, please contact us PRIOR to ordering so we can see if we are able to accommodate your timeline! (email@example.com)
How is my order shipped?
All items are shipped via USPS within the United States. Please note that USPS may take several days depending on where you are located in the US. The Love, Mich Collection is not responsible for lost and/or damaged packages. Unfortunately once your package has left our studio and gone into the hands of the USPS, we have no control over it. If you have an issue with your package, or the delivery of your package, please contact your local United States Postal Service office.
I live locally, can I pick up my order?
Unfortunately, no. The policy is shipping only. Thank you for understanding! Be sure to follow us on social media to see when we will be at local events!
How can I stay the most up to date with your shop?
Join our private LoveMich Insiders group on Facebook!
Search on Facebook: The Love, Mich Collection Insider Group
Also be sure to follow on Instagram: @lovemichco
Do you ship internationally?
Sure do! Please send us an email for a custom shipping quote prior to purchase.
Do you do bridal orders?
Of course! One of our specialities! Visit our Custom Bridal Gifts page for more info!
Do you do custom orders?
At this time, no. In order to get your purchases produced as fast as possible we are no longer able to take on custom orders. Sorry!
Are you taking on any wholesale accounts?
Not at this time.
Are you in any local stores?
We do local POP-UP shops throughout the year - follow us on social media to make sure you don't miss one!